Refunds or exchanges will not be permitted on any purchase for change of mind. Minor flaws such as dust or small surface imperfections may be present, as is the nature of the materials used.
You can choose a refund or exchange if an item has a major problem. This is when the item:
- has a problem that would have stopped someone from buying the item if they had known about it
- is unsafe
- doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
If the problem is not major, it will be repaired within a reasonable time frame. If we are unable to repair your item, you can choose a refund or replacement.
Please make sure you retain proof of purchase.
Inappropriate use or minor flaws do not account as a major problem, refunds and exchanges will not be granted with these.
All returns are required to be paid by the consumer at the time of return.
Refunds will be returned using the initial method of payment.